From a single hotel in Charlotte to 15 properties nationwide, Parkside Hotels has been welcoming guests since 2003.
A Hotel That Feels Like Home
Parkside Hotels was born from a simple idea: travelers deserve a stay that blends genuine comfort with honest value — without the impersonal feel of big chains or the unpredictability of one-off properties.
Founded in 2003 by hospitality veteran Margaret Chen, our first hotel opened on South Tryon Street in Charlotte, North Carolina. Margaret believed a mid-tier hotel could deliver upper-tier experiences through thoughtful design, well-trained teams, and a deep commitment to the guest experience.
Today, Parkside operates 15 city-center and neighborhood properties across the United States. Each hotel reflects its local community while maintaining the consistent quality and warm service guests expect.
Comfort + Value, Built In
We keep what matters most simple, reliable, and included—so you can focus on your day, not your hotel.
Free high-speed Wi‑Fi throughout the hotel; premium bandwidth for Rewards members
Comfortable rooms with premium bedding, blackout curtains, and climate control
Smart TVs, bedside charging, coffee makers, and complimentary bottled water in every room
Productive spaces: in-room work desks, complimentary business centers, and meeting rooms at all locations
24/7 fitness centers; many properties also feature a pool and hot tub
Same-day laundry and dry cleaning available; self-service at select properties
Member value with Parkside Rewards: earn points on every stay and access member-only rates
What Sets Parkside Apart
Consistency without cookie-cutter: standard amenities and service you can count on, plus local touches like regional art and partnerships with neighborhood vendors
Guest-first service: teams empowered to solve problems quickly and make your stay easier from check-in to checkout
Modern essentials without the premium price tag: the comfort and conveniences you expect, delivered at a fair rate
Business-ready at every property: reliable Wi‑Fi, quiet workspaces, printing access, and flexible meeting rooms
Perks that travel with you: Parkside Rewards benefits and member rates honored across all locations
How We Keep Quality Consistent Across 15 Locations
Standard amenities in every room: premium bedding, smart TVs, coffee makers, charging ports, blackout curtains, and complimentary water, with added touches in Deluxe and Suite categories
The same check-in (3:00 PM) and checkout (11:00 AM) times across all hotels; guaranteed late checkout for eligible Rewards tiers, when available
Centralized operations leadership: our COO oversees day-to-day standards across all properties, while our VP of Guest Experience leads staff training, loyalty, and service innovation
Company-wide renovations completed in 2018 to align design, in-room features, and public spaces
Property-wide amenities you can rely on: complimentary Wi‑Fi, business centers, meeting space, and 24/7 fitness at every location
Accessibility you can plan around: ADA-accessible rooms available at every Parkside hotel
Clear, consistent policies: flexible cancellation on standard reservations and straightforward parking options (free self‑parking at most locations; valet at select urban hotels)
Our Values
Guest-First Philosophy: Every decision starts with one question—how does this improve the guest experience?
Genuine Hospitality: We hire people who care and empower them to go the extra mile.
Community Connection: Local partnerships and artwork help each hotel reflect its city.
Sustainable Practices: Energy-efficient operations, responsible sourcing, and waste reduction across properties.
Our Journey
2003: Parkside Hotels founded; first property opens in Charlotte, NC
2007: Expanded to five locations across the Southeast
2011: Launched Parkside Rewards loyalty program
2014: Reached 10 properties nationwide
2018: Completed a major renovation across all existing properties
2021: Opened our 15th location in Minneapolis, MN
2024: Celebrated serving over two million guests
Leadership
Margaret Chen, Founder & CEO — 30+ years in hospitality; envisioned exceptional mid-tier experiences
David Okafor, Chief Operating Officer — Oversees daily operations to ensure consistent quality and service
Sarah Winters, VP of Guest Experience — Leads loyalty, staff training, and service innovation
James Reilly, VP of Development — Guides strategic growth and new location development
Plan Your Stay or Event
Explore our 15 destinations and find the right location: See all locations